Sessions at CITE One-Day Forum included:
The Consumerization of IT: Real Companies and The Next Generation of Business
Dion Hinchcliffe, Executive Vice President, Strategy, Dachis Group
Employees have begun driving the use of consumer technology in the workplace—bringing their mobile devices, Web apps, and social networking experience with them from home—but the trend goes even deeper than that. It's a fundamental shift away from IT creating and managing the organization's IT assets to accepting that employees now own significant swaths of technology and will lead the enterprise march to the future. Noted IT thought leader and enterprise strategist Dion Hinchcliffe has watched organizations large and small struggle with this convergence of mobile, social, cloud and big data, and has helped them prevail in their quest to harness it for innovation to transform the way the enterprise does business. Dion will explore the new IT landscape and share his consumerization experiences in the field to set the stage for the CITE 2012 program by showcasing real-world companies that represent the new generation of IT and business.
Beyond the Anxiety: Harness The Innovation And Value For You In The Era Of Consumerization
Ted Schadler, VP, Principal Analyst, Forrester
The excitement and potential of consumerized IT is real – and to many in IT, it's a hassle and sometimes frightening. If employees are calling the technology shots, what’s left for IT to do? The good news is, plenty. Join Forrester’s Ted Schadler as he demonstrates how leading companies are embracing the consumerization of IT to find and accelerate business innovation, improve the business-technology link, and focus their technical skills on things that matter. He’ll show what they’re doing and how so you can build your own strategic roadmap for harnessing the latest technologies -- and your in-house talent.
Case Study: Infrastructure for the Next-Generation Enterprise
Cliff Dixon, VP, Information Technology, Quality Distribution Inc.
Transportation company Quality Distribution Inc. (QDI) was headed down a web-based path for its business applications even before smartphones and tablets came into the picture across corporate America. But its recent decisions to deploy Google Docs, Chromebooks and move away from MPLS networks, among other technologies, have much to teach enterprises just now evaluating how to equip the workplace for the 21st century. Join Cliff Dixon, QDI’s VP of IT, as he shares lessons learned and best practices for selecting hardware, software and network infrastructure for the next-generation enterprise.
Mobile Device Management: A Bank's Due Diligence Revealed
Tony Lalli, Infrastructure Architect, Bank of New York Mellon
Innovative groups in your organization want to exploit the new tablet form factor and use their smartphones at work—without giving up their favorite personal apps. That means policy, mobile device management (MDM) technology and governance. But with 50 MDM solutions and 10 tablet and smartphone vendors on the market, where do you start? Meet a leading IT architect, who conducted a thorough evaluation of all the options in 2011 before arriving at his recommendations for a 50,000-employee company. In this session, you will get a glimpse into his analysis of the MDM market, discuss the corporate vs. personal ownership model and foster group discussion around what has worked—and what hasn't—in mobile management for both the enterprise and end users.
Consumerization: Leverage the Potential, Manage the Chaos
Noah Broadwater, CTO, Sesame Workshop
Companies at the forefront of creating compelling consumer applications are often not ready for the impact these same applications and devices have inside the business. Sesame Workshop, the producer of Sesame Street, had developed for the iPhone, iPad, Android, XBOX Kinect and other platforms, and had leveraged social media among its customers. Yet it wasn't prepared to exploit these types of consumerization inside the enterprise and was overwhelmed by demand. Learn how Sesame got control of consumerization and established a pipeline of new initiatives to keep the ideas and consumer energy flowing.
A Next Generation Enterprise: Building the Case for a Widescale Tablet Deployment
George Baroudi, CIO & VP, IT; Chief Business Process Improvement Officer, Long Island University
Forbes called Long Island University “the leader among universities in the U.S., and probably worldwide” when it deployed 6,000 iPads – an installation that nears 20,000 today. Why did this college of 13,000 students, faculty and staff become an early adopter of tablet technology, and what has it learned along the way? Join a senior executive who’s led the initiative as he shares how he built a case for funding, worked closely with key stakeholders to devise compliance, risk management and security policies, and built best practices for a successful implementation. You’ll learn about business, apps, the cloud, human behavior and more in this engaging session.
Fireside Chat: The Social Enterprise
Many organizations launch a social initiative or platform with a big bang and high hopes for employee engagement and innovation. Does it ever really work out that way? What does it take to transform your organization into a truly social one? Join our practitioner speakers for a look at their social journeys and lessons learned with practical tips you can take back to your organization.
Panel Discussion: Managing BYOD and IT in the Era of Social, Mobile and Cloud
George Baroudi CIO & VP, IT; Chief Business Process Improvement Officer, Long Island University
Brian Katz, Director, Mobility Engineering, Global Infrastructure Services, Sanofi
Tony Lalli, Infrastructure Architect, Bank of New York Mellon
Moderator: Galen Gruman, Executive Editor, Infoworld
In this interactive panel discussion, hear how a range of organizations with varying needs take advantage of the range of devices, apps, and capabilities now available and typically championed by their employees. This panel shares how they've adapted to and taken advantage of this tool diversity, even in the context of regulatory and security requirements.
The Social Enterprise: A View from Inside
Next generation businesses are agile, innovative, collaborative, fluid -- from their IT environment to their corporate culture. Social is a big part of that. Hear from a leading organization that has embraced social norms and technologies in ways that enhance employee engagement, innovation and productivity that in turn drive customer engagement and satisfaction.