CITE Conf. and Expo SF 2014
 
All new for 2014, the CITE agenda is designed around five core areas. Be sure to view the full agenda below.
Sunday, April 27, 2014
1:30 pm - 5:00 pmRegistration Open

Yosemite Foyer

2:00 pm - 5:00 pmCITE Workshops (pre-registration required)

Yosemite Ballrooms B & C

Dive into one of two in-depth CITE workshops and get your CITE experience off to an energizing start. Whether you are looking to drive collaboration throughout your business or advance your enterprise IT maturity model, we will have a thoughtful, practical session for you. Information will be available soon. All conference registrants will receive details via email and the opportunity to sign up for their workshop of choice.

2:00 pm - 5:00 pmWorkshop #1: Tuning Your Organization to Capitalize on Next Generation Opportunities
Joe Pucciarelli, Vice President and IT Advisor, IDC's IT Executive Programs, IDC

Yosemite B

The third platform of computing is where cloud, mobile, social and big data/analytics technologies come together. It creates tremendous opportunities for organizations to transform how they innovate and engage with customers; the speed at which they deliver their products and services; and the reliability of their operations. Yet with transformation comes the need to change the ways IT engages with the business and runs its operations. In this workshop, you will work with top analysts from IDC to identify the steps required to successfully transition your organization to the 3rd platform. Using IDC's new Enterprise IT Maturity Model, a decision making framework designed to improve the orchestration between IT and business, you will identify the gaps in your IT organization's maturity and understand the steps your organization needs to take to capitalize on all the opportunities of the new technology era.

2:00 pm - 5:00 pmWorkshop #2: Taking the Complexity Out of Enterprise Social Business Transformation
Gloria Burke, Chief Knowledge Officer, Unisys Corporation

Yosemite C

Transforming to an enterprise social business platform is a complex undertaking and requires a clear strategic vision, objectives and goals, leadership and stakeholder alignment, and a compelling case for change in order to secure adequate funding and resourcing. It also requires the ability to identify and prioritize business issues and requirements in order to build a holistic, end-to-end implementation road map, leveraging the right mix of social technologies, employee engagement and integration with business processes in order to derive the maximum ROI from social technologies.

Gloria Burke, CKO of Unisys shares the company’s industry recognized and award-winning framework and approach to enterprise social business transformation. In this workshop, participants will learn how to:
  • Assess their company’s current state of social readiness and identify gaps
  • Develop an end state vision and establish key objectives and goals
  • Align leadership and key stakeholders
  • Identify and prioritize business issues and requirements
  • Build a compelling ROI case for change 

Pre-workshop prerequisite: Participants must complete an online Social Business Transformation Readiness Assessment at least one week prior to the workshop. The link to this assessment will be provided in your workshop confirmation email. You will then receive a personalized assessment overview and readiness score at the onset of the workshop.


Monday, April 28, 2014
7:00 am - 6:00 pmRegistration Open

Yosemite Foyer

8:00 am - 9:00 amBreakfast

Yosemite Foyer

9:00 am - 9:15 amWelcome and Opening Remarks
John Gallant, Chief Content Officer, IDG Communications
Matt Rosoff, Editorial Director, CITEworld

Grand Ballroom A

9:15 am - 10:00 amOpening Keynote: From Idea to Innovation
Steven Johnson, TV Host and Best Selling Author, Where Good Ideas Come From

Grand Ballroom A

Good ideas lead to innovation, yet sometimes it’s the context, rather than the idea itself, that turn a good idea into a great one. And that’s never been more important or more true than in our digital age, where, armed with a huge variety of technologies, we look to reinvent our businesses and our lives.  In this opening keynote, Steven Johnson, author of eight books including Where Good Ideas Come From,  will address the urgent and universal question: What sparks the flash of brilliance? How does groundbreaking innovation happen? Using his fluency in fields from neurobiology to popular culture, Johnson will exhilarate as he provides the complete, exciting and encouraging story of how we generate the ideas that push our careers, our lives, our society and our culture forward.

10:00 am - 10:30 amThe World Is Shrinking -- or Is It Multiplying?
Sundhar Annamalai, Executive Director, AT&T Advanced Mobility Solutions, AT&T
John Gallant, Chief Content Officer, IDG Communications

Grand Ballroom A

We live and work in a connected world, which expands daily.  Just as the explosion of mobile handsets, tablets, and the PC has led to greater productivity and workplace efficiencies, the growth of connected endpoints is providing the next great opportunity. Sundhar Annamalai – Executive Director at AT&T, will discuss the benefits derived from this connected society and deliver a strategy that spans the organization to improve business, employees and customer interaction. Sundhar will underpin how a highly secure infrastructure will serve as a guide to capture and process synthesized data from our connected society which allows you to deliver powerful contextual information tailored to employee preferred devices.  This blueprint can drive better business processes and potential profits, while gaining employee productivity and satisfaction.

10:30 am - 11:00 amNetworking and Refreshment Break

Yosemite Foyer

11:00 am - 11:30 amThe Workplace

Grand Ballroom A

The Business

Imperial A

The Technology

Imperial B

The Customer

Yosemite B

The Edge

Yosemite C

11:00 am - 11:30 amTalent Management in the Third Platform Era
Joe Pucciarelli, Vice President and IT Advisor, IDC's IT Executive Programs, IDC

Grand Ballroom A

Adoption of third platform technologies – mobile, social, cloud and big data -- will redefine 90% of IT roles. Effective talent management will be key to realizing third platform business value. Joe Pucciarelli will share IDC's latest research on IT staffing. He'll cover which roles will be reshaped by the third platform, which roles will be less important and which ones will be the toughest to hire. Joe will also share strategies your peers are employing to address the talent challenge facingthem.

Driving Revenue through Analysis of Multi-sourced Data
Abhi Beniwal, Senior Vice President of Global Information Technology, Interactions
Giovanni DeMeo, Vice President of Global Marketing and Analytics, Interactions
John Gallant, Chief Content Officer, IDG Communications

Imperial A

Recently this marketing services company launched an initiative to help its retailer and manufacturing clients plan ahead for weather-related events. Join this session and hear how the company layered transactional sales data with multi-source, detailed regional weather data to gain visibility and insight into hidden shopper behavioral patterns. The result: a predictive tool that customers can use to minimize or eliminate out-of-stock issues, optimize item assortments in (previously unclear) high demand categories and increase sales around specific weather events.

A Multi-Cloud Model and the Mars Landing
Tom Soderstrom, IT CTO, NASA Jet Propulsion Laboratory

Imperial B

Since 2008, JPL IT has led the charge into cloud computing through the exploration of hands-on projects with 10 cloud vendors’ offerings. Today JPL uses multiple clouds (private, public, and hybrid) and selects where projects will go based on an application’s needs. Join this session and learn how JPL IT, aided by its Cloud Application Suitability Model, serves as consultants to determine an application’s most effective environment. You’ll hear how the team architected the live video streaming of the Mars Curiosity landing across public and hybrid cloud services to handle over 80,000 requests per second, stream 150 GBPS, and deliver 150 TB during the few days of the event -- without breaking the bank.

True Value: The Nuts and Bolts of Building an Inventory App
Michael Weeder, Retail Systems Architect, True Value Company

Yosemite B

How does a $1.9b hardware cooperative with 4,000 stores nationally and internationally develop, “sell” and launch a mobile inventory app? Mike Weeder of True Value Co. will share his experience from mobile product ideation, requirements and development to the communications plan, app launch and promotion. You will learn how he worked with store owners on product design using prototypes,surveys and an advisory council; and selected an architectural approach that leveraged existing systems and saved significant development time and money. Finally, he will dispel the Field of Dreams myth of “build it and they will come” (they don’t come; you need to promote the product and engage the user!)

Let Your Users Go Rogue Without Going off the Range
Sanjay Castelino, Vice President of Marketing, Spiceworks
Peter Christy, Research Director, 451 Research
David Hoff, Chief Technology Officer and Co-Founder , Cloud Sherpas
Todd Krautkremer, Vice President of Marketing , Pertino
Moderator: Jamie Barnett, Vice President of Marketing, Netskope

Yosemite C

Users are going rogue. They're using apps and devices to make work easier. Scary? Yes. Should you smoke 'em out of their holes and shut 'em down? No way! Instead, join executives from CloudSherpas, Netskope, Pertino and Spiceworks for a discussion about the latest tools and best practices for letting users go rogue…in a safe way. Panelists will offer practical, specific advice on how to run the Shadow IT gauntlet and come out the other side with your data protected and compliance status intact.

11:40 am - 12:10 pmTalent Management in the Third Platform Era
Joe Pucciarelli, Vice President and IT Advisor, IDC's IT Executive Programs, IDC

Grand Ballroom A

Adoption of third platform technologies – mobile, social, cloud and big data -- will redefine 90% of IT roles. Effective talent management will be key to realizing third platform business value. Joe Pucciarelli will share IDC's latest research on IT staffing. He'll cover which roles will be reshaped by the third platform, which roles will be less important and which ones will be the toughest to hire. Joe will also share strategies your peers are employing to address the talent challenge facing them.

Driving Revenue through Analysis of Multi-sourced Data
Abhi Beniwal, Senior Vice President of Global Information Technology, Interactions
Giovanni DeMeo, Vice President of Global Marketing and Analytics, Interactions
John Gallant, Chief Content Officer, IDG Communications

Imperial A

Recently this marketing services company launched an initiative to help its retailer and manufacturing clients plan ahead for weather-related events. Join this session and hear how the company layered transactional sales data with multi-source, detailed regional weather data to gain visibility and insight into hidden shopper behavioral patterns. The result: a predictive tool that customers can use to minimize or eliminate out-of-stock issues, optimize item assortments in (previously unclear) high demand categories and increase sales around specific weather events.

A Multi-Cloud Model and the Mars Landing
Tom Soderstrom, IT CTO, NASA Jet Propulsion Laboratory

Imperial B

Since 2008, JPL IT has led the charge into cloud computing through the exploration of hands-on projects with 10 cloud vendors’ offerings. Today JPL uses multiple clouds (private, public, and hybrid) and selects where projects will go based on an application’s needs. Join this session and learn how JPL IT, aided by its Cloud Application Suitability Model, serves as consultants to determine an application’s most effective environment. You’ll hear how the team architected the live video streaming of the Mars Curiosity landing across public and hybrid cloud services to handle over 80,000 requests per second, stream 150 GBPS, and deliver 150 TB during the few days of the event -- without breaking the bank.

True Value: The Nuts and Bolts of Building an Inventory App
Michael Weeder, Retail Systems Architect, True Value Company

Yosemite B

How does a $1.9b hardware cooperative with 4,000 stores nationally and internationally develop, “sell” and launch a mobile inventory app? Mike Weeder of True Value Co. will share his experience from mobile product ideation, requirements and development to the communications plan, app launch and promotion. You will learn how he worked with store owners on product design using prototypes, surveys and an advisory council; and selected an architectural approach that leveraged existing systems and saved significant development time and money. Finally, he will dispel the Field of Dreams myth of “build it and they will come” (they don’t come; you need to promote the product and engage the user!)

Let Your Users Go Rogue Without Going off the Range
Sanjay Castelino, Vice President of Marketing, Spiceworks
Peter Christy, Research Director, 451 Research
David Hoff, Chief Technology Officer and Co-Founder , Cloud Sherpas
Todd Krautkremer, Vice President of Marketing , Pertino
Moderator: Jamie Barnett, Vice President of Marketing, Netskope

Yosemite C

Users are going rogue. They're using apps and devices to make work easier. Scary? Yes. Should you smoke 'em out of their holes and shut 'em down? No way! Instead, join executives from CloudSherpas, Netskope, Pertino and Spiceworks for a discussion about the latest tools and best practices for letting users go rogue…in a safe way. Panelists will offer practical, specific advice on how to run the Shadow IT gauntlet and come out the other side with your data protected and compliance status intact.

12:10 pm - 1:30 pmLunch

Grand Ballroom B

12:10 pm - 2:00 pmExpo Hall Open

Grand Ballroom B

12:45 pm - 1:15 pmExpo Hall Theater
Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise

Grand Ballroom B

Demonstrators Include:

  • OutSystems - "Reinventing Mobile and Web App Development ad Delivery"
  • MOBI - "Take Control of Mobility Through a Single Pane of Glass"
  • Moka5 - "Good to Go: Your Endpoints – Containerized"
  • ProntoForms - "Mobilize Your Business Processes with ProntoForms"
  • Layer 7 - "APIs - The Fabric of Our Digital World"
2:00 pm - 2:30 pmThe Workplace

Grand Ballroom A

The Business

Imperial A

The Technology

Imperial B

The Customer

Yosemite B

The Edge

Yosemite C

2:00 pm - 2:30 pmBusiness Transformation through a Social Enterprise
Gloria Burke, Chief Knowledge Officer, Unisys Corporation

Grand Ballroom A

Unisys developed and implemented a large scale holistic, end-to-end enterprise social business transformation that enabled its 23,000 globally dispersed employees to connect, share and learn via a common enterprise-wide collaborative social platform. Through its communities of excellence, employees engage with leadership and subject matter experts to evolve expertise, leverage knowledge and best practices, and share/crowd-source ideas that can contribute to innovation. Come learn how Unisys has driven companywide adoption of 78%, and 91% adoption among a targeted group of 16,000 employees, and demonstrated strong ROI.

DirecTV's Smart Data Project Yields Massive Mobility Savings
Kyle Wells, Senior Director, Field Systems and Mobility, DIRECTV, Inc.

Imperial A

How does a company with more than 16,000 smartphones, mobile hotspots and GPS devices for its field force alone drive cost out of this massive mobile fleet? Through a massive data project, of course. Join this session and hear how DirecTV, which has employees in almost every state and devices on every major mobile carrier, was able to tap into data from this diverse set of carriers and normalize it across more than 35 data points. The result: visibility into all service plans and devices that has led to higher productivity for employees and tens of thousands of dollars in monthly savings.

Using Mobile M2M for Improved Logistics
Lawrence Bader, Director, UPS Application Development, Transportation Systems, UPS
Matt Rosoff, Editorial Director, CITEworld

Imperial B

It makes perfect sense that truck drivers should be able to check in and out of package sorting facilities quickly and easily in today’s mobile world. Yet until 14 months ago, that wasn’t the case for this company’s tractor trailer drivers, who an average of 74,000 times a day across the US had to pick up a phone to gain entrance or check out, and wait as a dispatcher keyed in their information. Join this session to learn how this logistics firm created the next-generation experience that truckers know today, where the push of a button gains them entrance and sends their data where it needs to go, using machine to machine (M2M) technology and integration with legacy systems. The result: near real-time ETAs of drivers, loads and equipment heading to various locations, among other benefits.

This iPad App Drives Revenue, Customer Engagement
Dave Drachenberg, Senior Product Manager, Insurance Auto Auctions

Yosemite B

Car auctions are big business to Insurance Auto Auctions, Inc., which last year sold more than 1.4 million vehicles at 160 locations and via the Internet in six languages. And car auction buyers want mobility and fast access to vehicle information so they can bid, buy and win. Enter IIA’s buyer iPad app, which allows customers to view up to 8 live auctions simultaneously and track their auctions and bids on the inventory of some 330,000 vehicles per week. This session will drill into how IIA’s IT team built an app that is fast, easy to download, optimized for the touch interface and a competitive advantage.

Edge Technologies: Launches from DEMO
Modar (JR) Alaoui, Founder & CEO, Eyeris
Jack Bicer, Founder & CEO, Sekur.me
Ram Kumar, Founder & CEO, MoNimbus Inc.
John Gallant, Chief Content Officer, IDG Communications

Yosemite C

Join this session and hear from some of the hottest startups that launched at DEMO in both the consumer and enterprise space.

2:40 pm - 3:10 pm5 Considerations for the Next-Generation Work Environment
Faraz Hoodbhoy, Director of Outreach, Ecosystem & Innovation, AT&T

Grand Ballroom A

The “mobile-first” enterprise is pivotal to an organization’s success, and a new generation of technologies are forcing organizations to rethink how work gets done.  If corporations can use these technologies to tap into their biggest asset – their employees -- they can create a powerful and sustainable competitive advantage.  What are the foundational components businesses need to consider when embarking on new technologies to build the workplace of the future?  Join Faraz Hoodbhoy, director of Outreach, Ecosystem & Innovation at AT&T, as he discusses how to strike the right balance between innovation, productivity and security.  

Enterprise Mobile App High-Wire Act
Bill Brady, Sr. Sales Engineer, OutSystems

Imperial A

Come join OutSystems for a live demonstration of the immense power that lives at the intersection of  mobile apps and cloud application platforms. You will participate in a live demonstration – an enterprise mobile app will be built and changed before your eyes – on your own device!

The Next Big Thing in Mobile Business
David Lowe, Vice President, Enterprise Sales, Samsung Telecommunications America

Imperial B

A shifting mobile landscape and the rise of BYOD has created new complexities and challenges for businesses. To truly embrace mobility, CIOs and IT managers need strategies that balance devices, security, apps and solutions, while ensuring ease of deployment and management. Of equal importance is the end user. More than ever, workers demand a seamless experience that integrates with a their mobile lifestyle outside of work. Samsung Mobile will outline its comprehensive approach to enterprise and best practices for helping businesses succeed in the new era of mobility by striking a balance between best-in-class enterprise offerings and best-selling consumer devices.

 
Collaboration in a Mobile-First World
Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise
James Patterson, Co-Founder and CEO, Cotap
Ryan Nichols, Co-Founder & CEO, Tylr Mobile
Adam Evans, CTO and Co-Founder, RelateIQ
Molly Graham, Head of Business Operations, Quip

Yosemite B

With the popularity of BYOD in the enterprise, employees today have increased expectations about accessibility and user experience at work. Sophisticated devices and the enterprise app economy are changing how individuals collaborate both inside and outside of the workplace. IT is now faced with the challenge of balancing the need for enterprise-grade security and compliance with the demand for flexibility and personalization. Panelists will discuss mobile collaboration trends in the workplace and the ways IT can successfully manage them.

3:20 pm - 3:35 pmInnovation Interview: Bret Taylor
Bret Taylor, CEO & Co-founder, Quip; Former CTO, Facebook
Matt Rosoff, Editorial Director, CITEworld

Grand Ballroom A

Join CITEworld Editorial Director Matt Rosoff for an inspiring interview with serial entrepreneur Bret Taylor, co-creator of Google Maps and, more recently, co-founder of Quip, a modern word processing app. Taylor, former CTO of Facebook, will share the thinking that went into building Quip, as well as insights into how the advent of mobile devices is changing the way work gets done.

3:35 pm - 4:05 pmDon’t Just Manage Mobility – Capitalize On It!
David Lowe, Vice President, Enterprise Sales, Samsung Telecommunications America
John Gallant, Chief Content Officer, IDG Communications

Grand Ballroom A

Savvy businesses are quickly moving beyond simply managing mobility to capitalize on the capabilities of always-connected, ever-smarter devices in order to drive new revenue and build stronger ties to consumers. In this candid conversation, David Lowe, VP of enterprise sales with Samsung Telecommunications America, talks with CITE moderator John Gallant about the company’s efforts to arm IT organization with new tools for deploying and securing smartphones and tablets, as well as new ways to build apps and broaden their mobility ecosystems.  Samsung is a leader in the Android device market and is working closely with enterprises to shape the next generation of mobility. Lowe will share insights on what’s ahead for mobile devices and services, and will discuss how new wearable technologies provide even more opportunity for innovation.

4:05 pm - 4:40 pmClosing Keynote: Wearable Computing, 3-D Printing and More at JPL
Tom Soderstrom, IT CTO, NASA Jet Propulsion Laboratory

Grand Ballroom A

When it comes to the consumerization of IT at NASA’s Jet Propulsion Laboratory, IT is known to push the edge, and sometimes past the edge. They participate in hackathons. They’re writing apps for the Pebble watch. They use Google Glass to do real work. They have small 3-D printers to make prototypes. See all this technology and hear what JPL has learned as it embarks on The Next IT Decade and experiments with these devices and more. You’ll see what’s possible; you’ll be inspired; and you’ll most definitely have fun.

4:40 pm - 4:45 pmClosing Remarks
John Gallant, Chief Content Officer, IDG Communications

Grand Ballroom A

5:00 pm - 6:00 pmPlay Ball! Reception in the Expo

Grand Ballroom B

Munch on your favorite ballpark snacks, review highlights from the day’s sessions with your peers, and enter for a chance to win a pair of San Francisco Giants’ tickets!

NOTE:Winner cannot be from a sponsoring company or a member of the press.


Tuesday, April 29, 2014
7:30 am - 3:30 pmRegistration Open

Yosemite Foyer

7:45 am - 8:45 amCITE Awards Ceremony and Breakfast (by invitation only)
Anne McCrory, CITE Awards Program Chair; VP of Marketing and Content Strategy, IDG Enterprise
Matt Rosoff, Editorial Director, CITEworld

Join the finalists of the CITE Awards program to celebrate their accomplishments and learn which project takes top honors in each category. This private event is open to all award finalists.

8:00 am - 9:00 amNetworking Breakfast

Yosemite Foyer

9:00 am - 9:10 amOpening Remarks
John Gallant, Chief Content Officer, IDG Communications

Grand Ballroom A

9:10 am - 9:40 amVC Panel: Consumer Innovation, Enterprise Disruption
Aaref Hilaly, Partner, Sequoia Capital
Arif Janmohamed, Partner, Lightspeed Venture Partners
Alex Rosen, Managing Director, IDG Ventures
Matt Rosoff, Editorial Director, CITEworld

Grand Ballroom A

Consumer technologies have forever changed the way the companies facilitate innovation and deliver information, both inside and outside the organization. What’s next in the tech sphere that could shake things up further? We’ll ask a panel of leading Silicon Valley venture capitalists about the latest disruptors on the scene and which segments are likely to explode in the coming weeks and months.

9:40 am - 10:05 amMeet the DEMO gods: Hot Technologies from DEMO Enterprise
Matt Duch, CTO, Learnmetrics
Tony Gauda, CEO, ThinAir
Andrew Hubbs, Co-founder, Parklet
Connor Landgraf, Founder & CEO, Eko Devices
John Gallant, Chief Content Officer, IDG Communications

Grand Ballroom A

For over 22 years, DEMO conferences have built an unmatched track record of identifying tomorrow's cutting-edge technologies, launching companies such as E*Trade, Salesforce, Webex, Tivo, VMware, Fusion-io and thousands of others. The latest DEMO alumni are not yet household names but have plenty to share about innovation. Join this session and hear from those launches judged most likely to succeed at DEMO Enterprise earlier this month. You’ll hear the latest insights from the startup community and learn how these entrepreneurs are using mobile, social and cloud technologies to change health care, education, the workplace and storage.

10:05 am - 10:45 amThe Path to Big Data Mastery
Thornton May, Futurist, Author and Dean, IT Leadership Academy

Grand Ballroom A

For our pre-commercial ancestors, information management devolved down to the ability to answer one question:  Am I Lunch or is it lunch?

In the modern world the ability to act efficaciously on structured and unstructured data is similarly existential. Organizations unable to extract signals from digital noise in a timely manner will be eviscerated.  Florida futurist Thornton May will share results of a multi-month systematic examination of how organizations are organizing their path to Big Data Mastery.

10:45 am - 11:15 amNetworking and Refreshment Break

Grand Ballroom B

11:00 am - 11:15 amExpo Hall Theater
Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise

Grand Ballroom B

Demonstrators Include:

  • Lua Technologies - "The Fastest Enterprise Messenger for the Modern Workforce"
  • OpenMarket - "Mobile Engagement for the Enterprise"
  • Mainframe2 - "Run Any Software in a Browser"
11:15 am - 11:45 amThe Workplace

Grand Ballroom A

The Business

Imperial A

The Technology

Imperial B

The Customer

Yosemite B

The Edge

Yosemite C

11:15 am - 11:45 amImproving Business Processes through Mobile Solutions
Dharmesh Vadchhedia, Distributor Development Manager, Unilever

Grand Ballroom A

Every business wants to become more efficient. The most important workflow change a firm can make is to mobilize its business processes. Thanks to consumerization and mobile technologies, any business process -- no matter how big or small -- can be mobilized and improved. Join this session and learn how to do just that. You’ll learn about the tools and tactics to make it happen.

Securing the Internet of Things
Jane Allen, PricewaterhouseCoopers LLP, Partner/Principal
Sharon Anolik, President/Founder, Privacy Panacea
Moderator: Bob Bragdon, Publisher, CSO magazine

Imperial A

As the world moves at lightning speed to the Internet of Things, the most overlooked issues can be the ones that can hurt us the most: security and privacy. It’s the classic trade-off: We give up more information to gain the efficiencies promised by this interconnected lifestyle, but at the same time, we want to keep everything about us private. Where should the line be drawn? Should the line even exist? It’s important that we understand the parameters that these systems and technologies need to live within, including laws and legal standards. In this session, our panel will examine these issues as well as review the legal and moral issues inherent in this debate.

Providing a Real-time View of Client Experience
Brian Gillespie, Enterprise Architect, Cerner Corporation

Imperial B

Cerner Corp. is a multibillion-dollar health care IT provider with more than 13,000 associates who interact with thousands of clients daily. Faced with a growing need for a real-time view of client experience, Cerner built a platform that brings up client activity housed in 11 different management systems with just one click or swipe, on any device. It also incorporates email and call-based activity to identify social connections that pave the way for warm introductions. Join this session to learn more about how Cerner built this data aggregation architecture, as well as the application layer with responsive design.

A Seamless Experience for Clients
Cary Sylvester, VP, Technology Innovation and Communications, Keller Williams International

Yosemite B

In 2013, Keller Williams transactions were up nearly 20%, sales were up nearly 30% and commissions were up 30% from 2012 – gains that the firm credits largely to its investments in new technologies. Join Cary Sylvester to learn how the firm has worked to provide a much more mobile-friendly, seamless experience for clients, including through development of its cloud-based agent platform, eEdge.

Mobile-First Enterprise Apps
Andy Byrne, CEO, Clari
Aaref Hilaly, Partner, Sequoia Capital
Adam Marchick, CEO, Kahuna
James Patterson, Co-Founder and CEO, Cotap

Yosemite C

The next big mobile opportunity is mobile-first enterprise apps, which take advantage of the fact that people use mobile devices differently from their laptops. The session times are shorter, the UI is vastly different, and the context in which they interact with devices is far more varied than sitting at a desk. This panel of early-stage mobile-first app companies will discuss their vision for the enterprise as well as experiences with customers, design and more. You’ll come away with new insights on what works – and what’s coming – in this huge area for growth.

11:55 am - 12:25 pmThe Customer

Grand Ballroom A

The Business

Grand Ballroom A

The Workplace

Imperial A

The Technology

Imperial B

The Edge

Imperial B

11:55 am - 12:25 pmDriving Customer and Employee Satisfaction in the Digital Age
Brian Gillespie, Enterprise Architect, Cerner Corporation
Cary Sylvester, VP, Technology Innovation and Communications, Keller Williams International
Dharmesh Vadchhedia, Distributor Development Manager, Unilever
Matt Rosoff, Editorial Director, CITEworld

Grand Ballroom A

Customers and employees today have similar expectations for an intuitive technology experience and customized customer service, yet efforts to meet those expectations are usually completely separate. How can organizations learn from the experience of others grappling with similar issues and technologies within their own company? Join this panel and roundtable to discuss the latest expectations across these groups and how to collaborate across boundaries to keep up with them.

Mobility Strategies: A Study in Contrasts
Brett Belding, Senior Manager, IT, Cisco Systems
Brian Katz, Head of Mobility Innovation, Sanofi

Imperial A

The mobility strategies of pharmaceutical firm Sanofi and networking giant Cisco Systems are as different as the companies themselves – yet the philosophies and practices behind implementing them are surprisingly similar. Join Brian Katz of Sanofi and Brett Belding of Cisco IT for a joint session where they will examine what, why and how they are exploiting mobility for business benefit and employee productivity and satisfaction. Bring your own insights and questions to share with this dynamic duo in this working session.

Governance in the Era of Cloud Apps, Storage and Infrastructure
Edward Contini, Senior Manager, Accenture Cloud Platform , Accenture
Seth Fox, Director of IT Enterprise Consumer Services, NetApp
Bask Iyer, CIO and SVP, Technology and Business Operations, Juniper Networks
John Gallant, Chief Content Officer, IDG Communications

Imperial B

Today, when new apps, file sharing and even server time can be provisioned at the click of a button, business agility is at the fingertips of nearly every employee. But so is risk. The risk of losing control of company data spread across numerous systems that no one is tracking; the risk of noncompliance with company policy and regulations - the list goes on. So how have organizations with complex layers of cloud computing employed governance models that combine freedom of choice with risk mitigation? Join this session to hear how executives from several leading organizations have addressed this challenge. Bring your own insights and questions to share with the group in this working session.

12:30 pm - 2:00 pmExpo Hall Open

Grand Ballroom B

12:30 pm - 2:00 pmLunch

Grand Ballroom B

1:00 pm - 1:30 pmExpo Hall Theater
Hosted by: Adam Dennison, SVP and Publisher, IDG Enterprise

Grand Ballroom B

Demonstrators Include:

  • Silver Peak - "The Next Generation WAN Solution"
  • Netskope - "Enable Cloud Apps with Confidence"
  • Voxer Business - "Push-to-Talk for the 21st Century"
  • Halosys - "Simplifying Enterprise Mobile App Lifecycle"
2:00 pm - 2:30 pmThe Workplace

Grand Ballroom A

The Technology

Imperial B

2:00 pm - 2:30 pmMobility Strategies: A Study in Contrasts
Brett Belding, Senior Manager, IT, Cisco Systems
Brian Katz, Head of Mobility Innovation, Sanofi

Grand Ballroom A

The mobility strategies of pharmaceutical firm Sanofi and networking giant Cisco Systems are as different as the companies themselves – yet the philosophies and practices behind implementing them are surprisingly similar. Join Brian Katz of Sanofi and Brett Belding of Cisco IT for a joint session where they will examine what, why and how they are exploiting mobility for business benefit and employee productivity and satisfaction. Bring your own insights and questions to share with this dynamic duo in this working session.

Providing a Real-time View of Client Experience
Brian Gillespie, Enterprise Architect, Cerner Corporation

Imperial B

Cerner Corp. is a multibillion-dollar health care IT provider with more than 13,000 associates who interact with thousands of clients daily. Faced with a growing need for a real-time view of client experience, Cerner built a platform that brings up client activity housed in 11 different management systems with just one click or swipe, on any device. It also incorporates email and call-based activity to identify social connections that pave the way for warm introductions. Join this session to learn more about how Cerner built this data aggregation architecture, as well as the application layer with responsive design.

2:40 pm - 3:00 pmInnovation Interview: Matt Rosoff and Cyrus Mistry of Google Chrome
Cyrus Mistry, Senior Product Manager, Google
Matt Rosoff, Editorial Director, CITEworld

Grand Ballroom A

Join Matt Rosoff and Cyrus Mistry for an in-depth look at Google’s Chrome strategy as it pertains to business. We’ll discuss the Chrome browser’s role in web standards, Chromebooks, native Chrome apps for multiple platforms (including iOS), and the dual-platform strategy of Chrome and Android. You’ll learn how Google sees this vital platform fitting into its future on the client, from mobile to desktop..

3:00 pm - 3:30 pmTown Hall
Lawrence Bader, Director, UPS Application Development, Transportation Systems, UPS
Thornton May, Futurist, Author and Dean, IT Leadership Academy
Cary Sylvester, VP, Technology Innovation and Communications, Keller Williams International
Brandon Williams, Google Apps Service Delivery Manager, Governor's Office of Information Technology, State of Colorado
John Gallant, Chief Content Officer, IDG Communications
Matt Rosoff, Editorial Director, CITEworld

Grand Ballroom A

Join this session for a final look at emerging innovation in the market. With panelists from different types of companies, the session will wrap up themes from across the program and leave you inspired to envision and execute new ideas to move your organization forward.

3:30 pmClosing Remarks and Conference Concludes
John Gallant, Chief Content Officer, IDG Communications

Grand Ballroom A